Admin / Biller / Front Desk
Pay: From $22.00 per hour
Job description:
Full Job Description
We are seeking a full-time Biller/Front Desk Person who is self-motivated, integrative, creative, collaborative, and professional. We are seeking individuals with specialty training in medical and/or mental health billing and welcome those with administrative experience.
Qualifications
- US work authorized (required)
- Bachelor’s Degree (preferred)
- Have 2-years of billing experience (preferred)
- Strong character: respect, integrity, honesty, adaptability, creativity, time management skills
- An ethical foundation to do no harm, to always ask questions, to appreciate what you do not know, and ask for help
- Be willing and excited to interact with clients at the front desk. This includes checking people in for appointments, helping clients with paperwork, and answering phone calls
- Strong technology skills
- Familiarity with HIPAA compliance
- Commit to at least 2-years employment
Compensation
Compensated for services rendered within an hourly rate of $20
Additional benefits:
- Competitive hourly rate
- Bimonthly consultation with THWA clinical staff
- Business casual work attire
- Supportive, knowledgeable, and positive team culture
- Flexible hours (in-person only)
Responsibilities:
- Bill claims, post payments, generate payroll reports, and work with CPT codes
- Greet clients at the front desk
- Answer phone calls from prospective patients and route them to the appropriate provider
- Assist patients with paperwork and other technical issues they may have
- Attend bimonthly team meetings/consultations
- Maintain client management, scheduling expectations, cancellation policies, best practices for communication, and respond to all client and internal colleague communication professionally and timely
Who are we?
Total Health & Wellness Associates, PLLC is an integrative group practice in the Farmington Hills, Rochester Hills, and Flint areas that includes health care providers from multiple disciplines (mental health, massage, nutrition, fitness, and more). We focus on the individual’s entire well-being, emphasizing the interconnections between the mind, body, and spirit. Our clients learn to harness the power of the mind to heal many mental and physical ailments that oftentimes do not, or have not, responded to traditional medical care approaches. Our clients also have access to many forms of alternative medicine, such as massage therapy, yoga therapy, nutrition, and much more!
Check out our website for more information!
Application
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Total Health & Wellness Associates we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway! You may by just the right candidate for this or other roles.
Please apply with a cover letter, resume, and the status of your limited or clinical license. Please send all application materials to .
If you are invited to interview, we will ask you at that time to provide 3 letters of recommendation and two writing samples (preferably an intake and a progress note), ideally by the time of interview and at minimum, prior to hiring decision/extension of a job offer.
Work Location: In-person in Farmington Hills, MI 48336 or Rochester Hills, MI 48307
Total Health & Wellness Associates, PLLC 